SHIPPING POLICY: We try to ship the same day we receive the order if its placed by 4:00 pm Eastern time, Monday through Friday. Monday’s are our busiest day and orders placed over the weekend or Monday could be delayed until Tuesday.
SHIPPING INSURANCE POLICY: USPS automatically insures packages up to $50. UPS automatically insures packages up to $100. If you wish to add additional insurance or signature required, this is an option when you use our online order site. There will be additional charges from USPS and UPS for this.
DAMAGED PRODUCTS: We ask that you notify The Hatchery 4 U of any damaged products received. That way we can put in a claim with the shipper.
TRACKING INFORMATION: You will receive tracking information directly for UPS and USPS. Our shipping computers are linked directly to both USPS and UPS, making our system very efficient.